Question 1

How do I book an appointment?

Accepted Answer

Appointments can be booked by phone or in person at our store. At this time, we do not accept appointment requests online.

Question 2

What happens if I am late for my appointment?

Accepted Answer

We allow a 10-minute grace period for late appointments. After 10 minutes, we cannot guarantee that your appointment can still be honored, though we will do our best to accommodate you.

Question 3

Do I need an appointment for a fitting?

Accepted Answer

Appointments are needed to ensure we can give you the time and personalized attention you deserve. Walk-ins are welcome when availability allows.

Question 4

How long does a fitting appointment take?

Accepted Answer

Most fittings take between 30 and 60 minutes, depending on your needs and whether alterations or specialty items are required.

Question 5

What should I bring to my appointment?

Accepted Answer

If you are being fitted for a specialty bra, prosthetic, or post-surgical garment, please bring any relevant information from your doctor or surgeon. Otherwise, just bring yourself and wear comfortable clothing.

Question 6

Do you offer fittings for post-surgical bras and prosthetics?

Accepted Answer

Yes. We specialize in post-surgical bras and provide compassionate, personalized fittings for every stage of recovery.

Question 7

Do you work with breast cancer survivors?

Accepted Answer

Absolutely. We are proud to provide caring, one-on-one support and fittings for breast cancer survivors.

Question 8

What brands do you carry?

Accepted Answer

We carry a carefully selected collection of trusted brands chosen for their quality, comfort, support, and fit. During your appointment, we will help determine which brand and style best suits your needs.

Question 9

How will I know when my order is ready?

Accepted Answer

Once your alterations are complete, we will contact you to let you know your custom-fitted undergarments are ready for pickup.

Question 10

Do you accept returns or exchanges?

Accepted Answer

For hygiene reasons, some items may not be eligible for return or exchange. Please ask us about our policy at the time of purchase.

Frequently asked questions